My husband and I were new to the area. Just by chance we got a refferal to an agent whom we knew nothing about. Just an endorsement from some one my husband worked with. Our expectation weren't very high... When we met Ms. Brown, we had already worked with 2 other realtors and didn't really feel that they were representing our best interest. Ms. Brown restored our faith in good customer service. She took time to set down with us and listen to our issues, wants, and needs. And then, she came up with a strategic game plan to find the home that we were looking for . Let me tell you she worked hard and long and after 30 days of looking we finally hit the jackpot and found the home of our dreams. Never once feeling pressured. Ms. Brown is truly a professional at what she does and we highly recommend that anyone looking to buy or sell a home in San Antonio call her up... She will make it happen and make it look easy.