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Poor Customer Service Review - Sandra Gadson
Sandra Gadson bought a home and would not recommend using Don for your home purchase.
Comments:
"Your complaint has been assigned case # 34020934.
Correspondence regarding this..."
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"Your complaint has been assigned case # 34020934.
Correspondence regarding this complaint will be emailed to : lolo2027@aol.com
Please print a copy of this for your records.
Filed on : October 22 2009
Filed by :
Sandra Gadson
4600 Fort Jackson Blvd. #238
Columbia SC 29209
Filed against :
Prime Financial Services
4001 Rosewood Drive
Columbia SC 29250
Complaint Description:
I placed a deposit of $1000 for the purchase of a home at 8 Clearridge Ct. Once having the home inspected, I submitted a list of items which needed repair as advised by Prime Financial. Mr. Weaver agreed to repair the following items prior to closing: damaged/missing shingles (not done); replace rear vent boots (not done); remove wooden swing frame from premises (not done); replace missing cabinet door in kitchen (not acceptable); install closet doors (not done); replace broken handles on faucet in hall bath(not done); repair toilet in master bath (not done); repair leaks to tub faucet in master bath (not done); as well, premises not cleaned from previous occupant (basketball court base, futon frame and stacks of wood left in backyard; water damaged rear stairs very weak from back entry into home; bathrooms not cleaned; dirty blinds left in tub; left of kitchen sink contained dirty brown substance; shower door was propped against wall in garage; garage contained items thrown about from previous occupant; closet doors were propped against wall in bathroom; and attic door is not able to close. I am not willing to sign a 30 year lease, paying $98,900 for this home in it's current condition. The office manager indicated that the refund would not be refunded without going to court. I fax Mr. Weaver (owner) a letter dated 10-22-09 and attempted to call several times and was transferred to voice mail in attempts to resolve this matter. Thus far I have paid $1000.00 deposit; $245 for inspection of property; $12.50 to have address changed on Drivers License per request of Prime Financial; SCEG to transfer service is to be determined and loan fees to have closing close is also to be determined. As well, I have missed time off from work est. at $116.00. I do have pictures from the inspection that I can provide and also a detailed report from the inspection which I submitted to Prime Financial. The inspection was done by Preferred Home Inspections, LLC Mr. Charles Strickland and he can be reached at 407-3233 for information regarding his inspection and observation of the property. I refused to sign the 30 year lease.
Your Desired Resolution:
At this time I am requesting full refund of my deposit; expenses for inspection (Mr. Weaver was full aware of the condition of property and this information should have been released willingly since the lease includes a clause that the property is "AS IS". Expenses to have address changed and expenses for time off.
This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.
What would you like to do next?
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Excellent - CM
CM bought a home and would recommend using Kasey for your home purchase.
Comments:
"Kasey did a great job as a realtor. She was propmt in returning our calls and really..."
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"Kasey did a great job as a realtor. She was propmt in returning our calls and really helped us narrow down a home. We found a great home and are very excited. I will sue Kasey in the future."
RUDE! - K C
K C sold a home and would not recommend using Laurie for your home purchase.
Comments:
"This is the worst, rudest, snottiest agent I have ever had the displeasure of working..."
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"This is the worst, rudest, snottiest agent I have ever had the displeasure of working with. Very unprofessional> Probably couldn't give away a home to a beggar. "
Incredible to work with - Christina
Christina bought a home and would recommend using Gregory for your home purchase.
Comments:
" Takes time out of his day to work with you and do everything possible to ensure you..."
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" Takes time out of his day to work with you and do everything possible to ensure you understand what your looking at or getting into. Down to earth, friendly and very motivated to helping you in any way. Wonderful agent, highly recommended. "
Celina gets the job done! - Chris and Emily Voll
Chris and Emily Voll bought a home and would recommend using Celina for your home purchase.
Comments:
"My husband and I are first time home buyers and Celina really went beyond our..."
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"My husband and I are first time home buyers and Celina really went beyond our expectations. She ensured we understood every step of purchasing a home. The home buying experience can be scary, but Celina made this a delightful one. Thank you, Celina, for all your hard work, kindness and professionalism. We would definitely advise anyone buying or selling their home to call Celina. - Chris and Emily Voll"
"My husband and I met with Cyril earlier this year, we are looking to retire to the Myrtle..."
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"My husband and I met with Cyril earlier this year, we are looking to retire to the Myrtle Beach area. His professionalism and knowledge are unmatched. We have not made the move yet, got cold feet but the plans are now in the works and can't wait to work with him again.
See you soon Cyril!! AJ Walz
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DON'T RENT! - jlk
jlk bought a home and would not recommend using Dennis for your home purchase.
Comments:
"Dennis is also a property manager that leases properties in the charleston area. While i..."
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"Dennis is also a property manager that leases properties in the charleston area. While i was leasing from him, his workmen were working on the house & broke a window. I called him & reported it. All was fine. Until lease end - when he wrote up that I was the one who broke the window & made me pay for it. He said he had "no recollection" of me reporting it & would have to charge me. He also took a minimum of a week to show up whenever something went wrong - like when one of the bedrooms flooded. Very unprofessional & untrustworthy."
Unsatisfactory - Melissa Stebbins
Melissa Stebbins bought a home and would not recommend using Charlotte for your home purchase.
Comments:
"Mrs. Bova failed to show for an appointment and insisted that it was our fault for not..."
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"Mrs. Bova failed to show for an appointment and insisted that it was our fault for not being at her beck and call.?. Not counting the fact that I spoke to her assistant, George, just a couple of hours before and confirmed our appointment and answered a few questions he had about the type of mortgage we held. Very unprofessional."
When experience counts - Bob "Brig 8A"
Bob "Brig 8A" bought a home and would recommend using Dawn for your home purchase.
Comments:
"To whom it may concern. Dawn and I spoke for some time on getting a rental for my condo..."
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"To whom it may concern. Dawn and I spoke for some time on getting a rental for my condo (Brig 8A). She took time out of her day to explain the market in the Shore Dr area. She was willing to do anything posible to help me through this unknown topic for me. She is a true asset to the Keller Williams Comp. I would recommend her to everyone dealing with properties in this area. I will continue to us her as well. "
Creme de la Creme - mary silver
mary silver bought a home and would recommend using Debra for your home purchase.
Comments:
"Miss Debra has been my agent when buying my home and selling. Not only has she always..."
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"Miss Debra has been my agent when buying my home and selling. Not only has she always gone over and above her duties she is a good friend.
She always finds the time to help with any real estate need you may have.
I highly recommend Debra Cummings to be your next Real Estate Agent.
Mary Silver"
Who is Reuel Wheatley - Reuel Wheatley
Reuel Wheatley bought a home and would recommend using Reuel for your home purchase.
Comments:
"I am Reuel Wheatley and the Broker- In- Charge of Arthur Webster Real estate. I have..."
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"I am Reuel Wheatley and the Broker- In- Charge of Arthur Webster Real estate. I have practiced real estate on the Grand Strand in SC for the past 14 years and listed and sold hundreds of residential and commercial properties. Our 12 agents specialize in individual personal attention to the buyers and sellers needs. It does not matter what we want. The important thing is what you want and how we can fulfil you needs."
Sleezy is too kind - James Todd
James Todd bought a home and would not recommend using Ruthann for your home purchase.
Comments:
"This agent lied bold faced to myself,friend and son. I would have never bought the..."
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"This agent lied bold faced to myself,friend and son. I would have never bought the property had told she the truth to point blank questions . If there is a lawyer that wants a good case, leave a message here . I have all the the details documented.
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"Dale lied to us and our neighbors about an abutment to our property. She told us it was..."
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"Dale lied to us and our neighbors about an abutment to our property. She told us it was "public land that could never be developed"; when we asked her what kind of publlic land she replied it was a ball-park. Later (after closing) the trees between our new home and the adjoining property were taken down, revealing - a sewage treatment plant! Oh, what lovely sights, sounds and odors. Thank you Dale. Our advice - from our neighborhood to yours - stay away from Dale Gambrell. She is not to be believed and is giving Bill Clark Homes a worse reputation than they already have. PS - SC has no laws that require disclosure by a realtor or developer.
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Courtney was great! - NS
NS bought a home and would recommend using Courtney for your home purchase.
Comments:
""...We found the right Realtor with Courtney when we bought our second home. Courtney..."
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""...We found the right Realtor with Courtney when we bought our second home. Courtney helped us with every aspect of our offer, the inspection details and getting us closed. She was great!..." "
Courtney was a Blessing! - FS
FS sold a home and would recommend using Courtney for your home purchase.
Comments:
""...Courtney was a blessing to us! As our listing agent, she was diligent in working out..."
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""...Courtney was a blessing to us! As our listing agent, she was diligent in working out the details and getting us the best offer when we sold our home! ..." "
Courtney is the Best! - MS
MS bought a home and would recommend using Courtney for your home purchase.
Comments:
""...We wanted a home that was foreclosed. Courtney knew how to work through the very..."
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""...We wanted a home that was foreclosed. Courtney knew how to work through the very complicated system. We got the house we wanted at the price we wanted, and were able to close in 30 days! She knows the market and how to work it. Courtney is a true professional!..." Mona Stanfield - Huntsville, Al.
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"I love being able to help an individual or family with one of their most important transactions of their lives...buying/selling a home. It's a great..."