Doug and his team are easily the best realtor's we have worked with. They always made us feel like we were their top priority. Even though we knew Doug was busy, he never let us feel that way and was extremely patient with our questions and issues. He always got back to us very quickly. The office has a family like atmosphere, and we felt welcome every time we came in. Much different from the national brokers. It was the little thinigs they did like letting us ship a few packages to their office, that made our move and house search less stressful. Doug is very knowledgeable of the Reno area and the different neighborhoods. His knowledge helped us find the house and place in town were we would be happy. Even after the purchase, we have been in touch with Doug, and he is still there for us. A true professional - Daniel and Catherine

I've recommended Jack to several people, and everyone agrees he and Melody are so great to work with. They are extremely patient, knowledgable about neighborhoods and the market, and great at connecting buyers/sellers with the right professionals to complete the process. If I texted, called or e-mailed, Jack always got back to me within an hour. I dragged Jack through over 100 homes over 6 months before we found the right house for me and my family-and he never treated us like a less important client, like some realtors will, just because we had a lower budget! Thanks again Jack!

As a working professional I work out of the area much of the time. Working with Jack was awesome. He helped me narrow down my search and was very knowledgable about the area. Jack followed up on all the details and kept me informed through out the process. He's detail oriented and works hard for his customers. Because I was not able to see the last home that I purchased. Jack previewed it for me, took pictures which were so thorough, I made an offer sight unseen. Jack is the best realtor I have ever worked with and would highly reccomend him.

Doug went to bat for me when the thing started to go awry. I purchased a bank owned home and things started to drag on with the paperwork and such. Doug made the tough calls and I am sure he made a few folks upset, but I think he's TOPS and the reason my home finally closed a full 3 days BEFORE the last day of escrow. There are so many things slanted in the banks favor and they have no accountability to give you a straight answer on anything. It's being reviewed. We don't have an answer on that yet. The negotiator was emailed and I left a phone message for them. We just don't know if or when it will close. (huh?) Blah, blah buh blah blah and more blah blah. Just a bunch of excuses for not getting the job done in my opinion. Doug wasn't having ANY of that because I told him I had already purchased a round trip ticket and would lose out if I was not on that plane. I had also brought up a stove, microwave and dishwasher that I needed to unload at the home. He took to explaining to them that according to the signed contract - we put in the contract on or before the end of the month - with the emphasis on BEFORE!! As in please close this escrow as soon as possible. A few hours later the folks at escrow had the blah blah "banks approval" to go ahead and close and I got the key to my place. Thanks again, Doug - You the man!

Jack was amazing, we could not have been more impressed with the help we recieved from him. He is literally the nicest guy you will meet, plus he is very professional and extremely knowlegeable about basically anything you need to know. Jack always returned emails and phone calls almost immediately. He was very helpful during the looking process, the buying process, and even after everything was said and done and we had a few home repair issues, Jack called around and got us all of the info we needed to do our repairs, which we would have never been able to do on our own! We have already recommended him to multiple friends.

Doug, you responded right away to my calls and kept me moving forward through the rough spots. It was such an exciting event working with you to buy my Reno condo. Thanks for all you did for me!

Working with Jack was a pleasure from beginning to end. He asked all the right questions to narrow down our search and was very knowledgable about the area. Jack is very patient and followed up on everything we mentioned to him. He is also very accomodating and works hard to be there for his customers. After looking at nearly 50 homes, Jack found us our dream home. Because we were not able to see it ourselves, he previewed it for us, took over 100 pictures that were so thorough, we made an offer sight unseen. Jack is the best realtor we have ever had and we would reccomend him to anyone with real estate needs. Thanks Jack!!!

The nicest and most diligent person you will ever meet. Jack consistently went above and beyond all my expectations from finding the best house meeting ALL of my requirements to getting everything in order, keeping me up to date during escrow and the ultimate move. Now that its all done I can write this while sitting in my hot tub under the trees without a care in the world.

Jack Cote gets 5 stars for the exceptional service he provided us in the sale of our home in Reno, NV. Jack helped us navigate a traditional sale in a neighborhood overflowing with short sales and foreclosures. It was not easy, given the market conditions, but Jack happily took on the challenge and exceeded our expectations. He is patient, kind, caring, level-headed, professional, knowledgable, and a great negotiator. I don't think you'll find many realtors of his caliber.

We were 1st home buyers looking to buy a home in Reno, NV but our biggest dilemma was that we were living in Oklahoma at the time!! We were recent grads from professional school and didn't know where to start and who to talk to. We searched out realtors online and the person that answered our prayers was Jack Cote'. Jack was willing to work with us from out of state, schedule entire weekend showings to fit our flight plans and put in all the work needed for our difficult situation. We had some difficulties at first and ended up looking for a house for about 7 months. Jack never acted frustrated or annoyed that we required so much of his time. He was always willing to show us houses in the evening and the weekend to work around our work schedule. Jack also helped us learn and be informed during the whole process since we were so new to home buying. We were very impressed that Jack was so willing to answer questions, quickly get back to us no matter what the time or day, and help us cover ourselves so we would not get into a situation we wouldn't like down the road. We were sad and happy all at the same time when the process was over because we were so excited to have our first home but we were also sad we wouldn't see Jack on a regular basis. Good news is we are keeping in contact because he likes to see how we make the house OUR home. Jack is an amazing realtor and a great person, he always has his buyers and sellers in mind. He will do everything possible for his clients. I would recommend Jack to anyone that was wanting to buy or sell their house!!!