After the unsuccessful efforts of another agent who listed our home in Reno, we found Doug Kendall and are so grateful and happy that we did! Doug is an exceptional agent who went above and beyond. He was complimentary about our home and suggested minor changes that would make the home more inviting to buyers. He took gorgeous pictures of our home and set up an exclusive web site showcasing our property. He was generous with his time, gave us great advice, and had a refreshing positive attitude in the midst of all of the challenges of our sale. We really had someone looking out for our best interest. His attention to detail and constant communication made us feel as if we were his only clients, although I know we were not. This made it easier as we had already relocated to Fresno with a new baby and couldn’t be there at all times during the sale. I don’t believe we could have done it without him. We will without hesitation recommend him to everyone we know, looking to buy or sell a home in Reno/Sparks. Thanks Doug!!!

I live in Oregon and wanted to buy a home for retirement. I found the market in the Reno area to be better priced for my budget. I contacted a couple of realtors, but none seemed to take my inquiry seriously. My search led me to Doug Kendall of Desert Diamond Realty. His response was immediate and sent me listings meeting my criteria. I felt he was interested in having my business, he let me make choices that suited me not his listings, and supported me through a difficult and frustrating mortgage process. Since this was a distant business transaction, it was always helpful to get immediate answers to my phone calls and e-mails. Shortly I will be moving to a wonderfully priced home in Fernley NV., and will be looking forward to working with Doug on other real estate opportunities. If someone were to choose Doug as a realtor, I doubt they would be disappointed.

Doug and his team are easily the best realtor's we have worked with. They always made us feel like we were their top priority. Even though we knew Doug was busy, he never let us feel that way and was extremely patient with our questions and issues. He always got back to us very quickly. The office has a family like atmosphere, and we felt welcome every time we came in. Much different from the national brokers. It was the little thinigs they did like letting us ship a few packages to their office, that made our move and house search less stressful. Doug is very knowledgeable of the Reno area and the different neighborhoods. His knowledge helped us find the house and place in town were we would be happy. Even after the purchase, we have been in touch with Doug, and he is still there for us. A true professional - Daniel and Catherine

Doug went to bat for me when the thing started to go awry. I purchased a bank owned home and things started to drag on with the paperwork and such. Doug made the tough calls and I am sure he made a few folks upset, but I think he's TOPS and the reason my home finally closed a full 3 days BEFORE the last day of escrow. There are so many things slanted in the banks favor and they have no accountability to give you a straight answer on anything. It's being reviewed. We don't have an answer on that yet. The negotiator was emailed and I left a phone message for them. We just don't know if or when it will close. (huh?) Blah, blah buh blah blah and more blah blah. Just a bunch of excuses for not getting the job done in my opinion. Doug wasn't having ANY of that because I told him I had already purchased a round trip ticket and would lose out if I was not on that plane. I had also brought up a stove, microwave and dishwasher that I needed to unload at the home. He took to explaining to them that according to the signed contract - we put in the contract on or before the end of the month - with the emphasis on BEFORE!! As in please close this escrow as soon as possible. A few hours later the folks at escrow had the blah blah "banks approval" to go ahead and close and I got the key to my place. Thanks again, Doug - You the man!

Doug, you responded right away to my calls and kept me moving forward through the rough spots. It was such an exciting event working with you to buy my Reno condo. Thanks for all you did for me!

What more could I ask for? Doug was finding homes that were exactly what I wanted and at a price that was incredible! The home I bought was only about $60.00 a square foot! He did everything, negotiated the price down and got me a small escrow extension just before the close. I am so happy with everything and he even was able to recommend a quality repair service to fix the repairs from the inspection BEFORE I moved in to the place. Their pricing was very reasonable for the work that they did. I can honestly say that I am 100% pleased and would recommend Doug Kendall without any hesitation to work with any buyers or sellers. Thanks for your efforts Doug!

Doug went the extra mile in every aspect of my property purchase. He certainly would get my recommendation to anyone looking for a first class realtor to find and assist in buying property. Thanks for everything, Doug.

Dear Doug, Maegan and I would like to thank you for your hard work and dedication in helping us find and buy our first property. Our situation was not an easy one, and we feel that you helped us overcome our obstacles. You made the whole experience easier to understand and the process as smooth as possible. We are very happy with our purchase, and look forward to adding more properties to our portfolio in the future. When we are ready again, we will definitely call because we feel that you are a very important part of our investment team. Thank you, Stephen & Maegan Alberico

Doug helped me through my purchase with great insight, knowledge and expert negotiations. If you are buying a home in the area, you should call on Doug. Thank you for your efforts. Sincerely, J B

We started looking at condos but with the HOA fees Doug pointed out that I could buy more home with a stick built and use the HOA fee for the loan. So we looked at a few homes then Doug found a home that was priced right and in my favorite area of town. It was a short sale and it did take a little time to get done but I got a fantastic home at a wonderful price. Thank you Doug for all that you did for me! Chuck

Doug was great to work with in my purchase and had my priorities in mind when working on my behalf. He found and showed me the best homes on the market that suited my needs as far as location AND price. The home I bought had all the features I wanted and was in the area that I had to have. Doug made my real estate purchase a fun and exciting time and I really enjoyed the process with his guidance. I have already given his card to others in need of a thoughtful agent. Thanks Doug, you did a great job for me! Scott

Doug found the best home for me the second time around. We had seen several homes and then made an offer, but after the inspections were done the first home had some major issues. There were rotting wood supports causing some foundation problems. I remember the inspector said "Run, run away!" Doug did not give up and found a larger home in a better location for less money! We are very happy with our purchase and would recommend Doug to anyone looking to buy or sell! Thanks so much Doug!

Working together with Doug to successfully close a recent transaction, I can truly say what a pleasure it is to work with a full-time, professional real estate agent such as Doug. As the title company, we very much appreciate how tenacious Doug is, working tirelessly on behalf of his client. On our recent closing, he communicated with us regularly and gave us all the important information as it happened. He followed up with us weekly, and then daily toward the end. Yet Doug did not hover over us, and he gave us an active role in communication with the client and the bank. Doug was truly the coordinator of the transaction, and he is the #1 reason such a difficult short sale closed at all.

It's been such a relief! Thank you for getting my short sale approved. I was beginning to think it would not work for me, after the first two buyers vanished. But the third time was a charm, even in this tricky Reno market you got the job done! I am very happy that I called you to help me. You're Northern Nevada's #1 Short Sale Expert! What I most appreciate is the ability to move on now, without worrying about my lender coming after me for the difference. Thanks for you exceptional patience and for not giving up on it when the going got tough. You did an outstanding job. Rory V, Reno NV

We understand that any profession has certain obligations or job requirements to meet, however you rarely find an individual who surpasses these obligations. We are blessed and lucky to say we found Doug Kendall who, with pride we now call our REALTOR and friend. Doug displayed great patience by never rushing us into any purchase. We have 3 children under the age of 5 who we took to every showing. Doug never rushed us and respected our decisions. Doug would meet us for last minute showings and always picked up the phone when we called or called us back right away. He always worked around our schedule and when things got tricky around closing he made a few calls and managed to pull off miracles. We not only found the perfect house, we found the perfect house in the perfect location and at a great price. We absolutely LOVE our home! Pedro & Dora Rodriguez, Reno, NV

We would like to thank you very much for the fine job you did selling our home. Our home was previously listed with another agent for about a year and we did not receive any offers or real interest from any buyers. We called several realtors and had them out to the house, but you had the marketing plan and showed us your past successes selling homes quickly, so we listed with you and thanks to you our home sold in just about 2 weeks time on the market. You make it happen and we think you are the greatest! Whenever we need a professional realtor to buy or sell we will be calling on you.

I would just like to take a minute and thank you for all your hard work and dedication in my relocation to Reno. You really made my purchase a positive one. Your expertise in the local market made sure that I got a great deal! It was perfect. Thank you my friend. Steve Pine-Double Diamond

Doug got us a great deal on our home. We saved almost $10,000.00 dollars off the asking price and then the appraisal was $50 THOUSAND DOLLARS MORE than what we paid!! We will highly recommend you to everyone! You're the best! Thank you so much! Dennis & Cynthia Clarkc

I recently purchased a condo through a short sale with Doug as my realtor. During the process a few problems poped up, as is common with a short sale. Doug was ready and willing to take care of all of them. He was there for me 100% of the time before and after the sale. Thanks Doug K.

Doug helped me out a bunch. We had several huge obstacles pop up in our journey to buying my home. As each problem presented itself, Doug put the fire out. He gave me some very good solutions and referrals so that I could get the 'deal done'. Buying a home is sometimes a very frustrating experience, but Doug helped me get through the tough times. I recommend Doug if you need someone that will get you to the other side of owning a home in the Reno area. Anyone can help you buy a home, but it takes someone like Doug to make sure you are happy when you step through the front door after the sale.