We found ourselves in a situation requiring a 'short-sale', and following the advice of an attorney to locate a 'certified' realator in short sales, we were fortunate to find Rob and Dana Coons, Certified Specialists in Short Sales, through Chase International. From the beginning, their knowledge, expertise, and friendly personalities made us feel important and put us at ease, providing excellent support from the very start. The short sale process, was at times, very frustrating. But Dana and Rob's expertise helped ease the frustration, and they continuously kept us informed and most importantly, we always felt that they were giving 110% to making sure the job was done, and done right. We were extremely fortunate to have found Rob and Dana Coons. We will recommend them to anyone needing a hard-working professional realator for NV.

My experience with Rob & Dana Cooons was both as an escrow agent and a seller as well. Every transaction that I have had the pleasure of working with this team was Fabulous! Their escrows are clean and they work hard for all sellers and buyers alike! I refer all clients looking for a great team of professionals.

When we first considered buying in Reno we were ‘assigned’ to Rob and Dana by the agency receptionist. We were on the same page from the start, and that was the beginning of a multi-year relationship that resulted in our home purchase. Rob and Dana were exceptionally attuned to our wishes, extremely responsive, detail oriented and hard working. We were never pressured, and they were always patient with our timing. But most importantly of all, Rob and Dana are honest, trustworthy, caring people who put the needs of the client first. We have the highest respect for their professionalism and would recommend them to anyone. And we consider them wonderful friends.

Rob and Dana Coons are the kindest and most professional realtors my husband and I have ever worked with. They took us through every step of our Short Sale and made sure we understood what was going on at all times. They also helped the realtor on the other end stay educated and aware of any changes during out Short Sale. We are VERY happy in our new home. We not only consider Rob and Dana our realtors, they are our friends.

We stumbled upon Rob and Dana when we decided it was time to buy our first house. They were the first realtors we called and the moons must have been in alignment that day! We couldn't have been in better hands. The current market presented some pretty incredible challenges but their patience and compassion for their clients put us in a home that was better than expected. They were receptive to our needs and educated us along the way. We couldn't be happier with the home we ended up in and it was an absolute joy to work with Rob and Dana.

To Whom It May Concern: I am a current client of Eric and Michele. My home is listed for $997,000.00 and is located in Somerset Development. I previously employed another large, Real Estate Firm but was disappointed with their performance. Eric and Michele of Chase International, Inc. have done a superb job for me. I've lived in Reno for 20 years and have had several opportunities to use a Real Estate Agent. I wouldn't think of using any other Agents. These individuals are "on top of everything" and don't miss any opportunity to promote or encourage the sale of my home. They are a great team who will bring a great deal of professional marketing experience. Susan

We worked with Michelle and Eric for approximately a year and found them to be both professional and aggressive in positioning and presenting our home on California Avenue, Reno - and they closed the deal. They are great communicators and we were impressed on their attitudes, followup and "leave no stone unturned" approach. Please contact us if you have specific questionsl or want to chat about Michelle and Eric. Jon & Kathy Weatherwaxquestionsl or want to chat about Michelle and Eric. Jon & Kathy Weatherwax

February 24, 2009 Mr. Eric Crosby Chase International Dear Eric: I want to thank you again for all of the effort you put into helping Luke and I look for property in the Reno area. Your professionalism, empathy for our situation and positive outlook are all unparalleled. Even when my husband’s relocation fell through you still reached out to us, all the while knowing that you would not get compensated for any of the time you spent on our behalf. One of the things that we truly loved about your approach is your willingness to “think outside the box.” In a real estate market such as this that is the best way to get a deal together. Traditional approaches don’t always fly when buyers feel they can “steal” a home and when sellers feel that they don’t want to be taken advantage. We so love northern Nevada that we have decided to buy a vacation home near Lake Tahoe. Needless to say we know that you will best represent our interests in this upcoming transaction. Already you have shown us your willingness to search out background information and learn as much as you can about this new area on our behalf. In fact we trust your opinion so much that we feel we could probably buy our vacation home based simply on your recommendation and “site unseen” by us! Thank you again for everything! Sincerely, Becky and Luke Scrivanich

Eric Crosby is a knowledgable ethical realtor. When working with him last year to purchase a home in Reno I found him to be extremely helpful in finding potential homes. He listened carefully to my requests & preferences. When the right home was found he represented my interests very well and stayed in top of the process all the way to closing & beyond. I would absolutely choose him for future real estate matters.

I have been in the mortgage business as an orginator for over 10 years and have always generated clients primarily from realtor referrals. I have worked with countless numbers of real estate agents in Nevada, California and Arizona over the years. I consider Rob & Dana Coons to be among the very best I have EVER had the oppotunity to work with and would STRONGLY recommend them to anyone looking to buy or sell real estate in Northern Nevada. They are professional, available, competent, ethical, knowledgeable and their client's best interests are ALWAYS the number 1 priority.

...but Rob and Dana located the perfect house for us. We work out of our home, so we needed some extra room. Did we need a basement, an extra room, a loft? We did not know. I was also incredibly adamant about the home being in an extremely quiet area. Most realtors would have been handcuffed by our desires. Rob and Dana were not. They worked tirelessly to locate the perfect home for us. There is absolutely no question that Rob and Dana Coons are the realtors that need to be called when looking for a new home or investment. My wife and I could not be happier with the house they found for us.

Buying a home should be fun, right? Well, after having gone through two different agents with which I had, let’s just say, less than stellar results, I was glad to finally find Rob and Dana Coons. Accountability: They did exactly what they said would do from the beginning - which is not give up until they found me the home I was looking for at a price I could afford - and they did just that! This might sound like a trivial point, but I’ve found not all agents are willing to go the extra mile for their client ~ these two did! Professionalism: I found Rob and Dana to be hard working, honest, and most importantly, they knew how to follow though on all aspects of a sale. I suspect there are always a few “snags” to be expected during “closing time”, and my experience was no different. However, these two were up the the challenge, and we ended up closing early, IIRC. Mine was a modest purchase from which I’m sure they didn’t make a lot of money, but you certainly wouldn’t have known that from the amount of time and energy they devoted. Service after the Sale: I find this aspect to be a huge plus, as they have a great network of contractors who helped me get the home set up the way I wanted it. The contractors they recommended provided services at a fair rate AND did more than was expected of them. Rob and Dana are very pleasant people to work with who are extremely well informed and really work for their client(s). I’m glad to have to opportunity to praise their work and offer a big “Thank You” to both of you!!! Thanks for helping make my dream come true.

In the process of finding a home to buy we went to LL Realty initially to start the process. They seemed nice enough and we started making offers. The Real Estate agent at LL Realty ran us around in many different directions. We put offers on 3 homes with LL and the response was ALWAYS "someone made a bid immediately after you. We need to raise the offer ...." Finding Rob and Dana was a god send. They came out to Fernley to show us over 15 homes, and they did it efficiently and with a lot of good information on each home. We looked at homes and instead of just agreeing with us they put their "two cents in." When we found a home to put an offer in on, it went as smoothly as I could ever imagine (on my end) and in little time they called us with a "yes" on the first offer we put in. We love our home and thank Rob and Dana for helping us in our search and making it as simple as it could be. They were very informative and extremely easy to work with. THANKS! =)