Screwed by agents

We purchased a house in which there were items on the contract that were not taken care of and I am having a major issue dealing with Jason and Terry Levine and the broker Mike Telles. I am getting the run-around and blown off. Terry Levine stated in an email that he would personally guarantee the items would repaired or replaced. Two days after we signed the papers, Terry called and said the mortgage company wanted to kick us out because the furnace that was installed had not been inspected. The next day an inspector came out and failed the unit because it was not to code and actually a dangerous condition in which we lived in for over two weeks until finally repaired. We have other issues in which there was intent to deceive repairs or replacement of items and they have yet to be taken care of. I have so much against the agents involved Jason Levine and Terry Levine at ReMax Premier in Albuquerque as well as Cindy Chavez of the Prudential Sandia Office. Please advise.