After going to a few open houses I met an agent who showed me 3 or 4 houses that were not really what I was looking for. I had a ton of questions about how the market and the whole process had changed since buying my previous house 10 years earlier that were never answered. It seems that someone in real estate would like to talk about it but this was not the case. It was very hard to get in contact with her and she never returned my calls in a timely manner. After much frustration I decided to continue the search on my own. Then I met Shelly when I called to inquire about a home she had advertised on Craigslist. She was friendly and more helpful than any of the other agents I had come into contact with right from the start. She not only answered my questions but elaborated and gave me insight on things that I did not even know to ask. Her zest for real estate and obvious passion for what she does made it an exciting adventure to house hunt rather than a grueling task. My work schedule is very demanding but Shelly worked around it and always answered my calls or called right back. I never felt pressured or confused about the process like when I bought my first home. Shelly always kept me informed of each step and sent documents in advance so I had the chance to actually read them and ask questions before signing the dotted line. For those who don't know this paperwork can be quite difficult and hard to understand. She really made It a priority to make sure that I got a great house at the best price. Once settled in the new place and ready to sell the old she advised me on how to make it appealing to a wide variety of buyers. She gave me great low cost improvement ideas that really worked. Like a marketing genie she advertised my house everywhere and had it sold for what I wanted in under a month. After hearing some horror stories from friend's and family about their buyer and selling experiences I consider myself very luck to have found Shelly Smith. She is a very professional yet personable and honest agent. I will never make a move without her.

This was my first house, and Vicki was a great coach throughout the whole process. She kept me informed on all steps in the transaction and educated me on what to look for in a home. She also did a fantastic job in negotiating the offer and finding out details I asked for. She and her team made themselves available by phone, email, and text throughout. Never felt ignored, always felt informed. Highly recommended.

Lisa is one of the best agents you can ask for. We bought a home in Sierra Vista in Sep 2010. Lisa showed us a total of 10 homes that matched my descriptions. And with her help we were able to find the perfect one for our family. Did I mention that she only had 2 days to show them to us? With a few snags in our way from our bank and VA she helped us stay on track with our closing date. If your looking for a friendly, knowledgeable, reliable agent look no further.

Lisa is one of the best agents you can ask for. We bought a home in Sierra Vista in Sep 2010. Lisa showed us a total of 10 homes that matched my descriptions. And with her help we were able to find the perfect one for our family. Did I mention that she only had 2 days to show them to us? With a few snags in our way from our bank and VA she helped us stay on track with our closing date. If your looking for a friendly, knowledgeable, reliable agent look no further.

We had a fairly difficult experience with a problem with our property, when we were close to closing. Lisa worked very hard to help us through it. She was re-assuring and kept a positive attitude through out the process. She gave us very good advice and we were satisfied with her service. We would use her again.

Being first time home buyers we had MANY questions and she took the time to answer all of them and "taught" us a lot about the entire process. We could not have asked for a better experience and have recommended her to many people and will continue to do so in the future. Lisa's patience and knowledge is amazing and such a blessing when you are investing so much into a property hoping it will be a perfect home for your family. If we ever have to leave the area, Lisa will be the one we contact to sell the house!

Working with Lisa has been a real joy. She actually listened to what we wanted, sold us the 3rd house she showed us, and went way above and beyond to help make the house what we wanted - hiring a contractor, supervising the work, matching the tile, getting the water tested, advising us on the area, etc. I would recommend her to anyone moving into this community. She is upbeat, keeps her eye on the ball, and keeps you informed every step of the way. I would definitely work with her again in the future, and that's not something I can say about 90% of the Realtors I've had experience with. You need a home? She'll help you find the exact right one.

Lisa sold our home in just a few months. We had never expected it to be sold that quickly in today's economy. Not only did we love Lisa's professionalism and her genuine personality, we believe the money she invests in her advertising for homes is a huge marketing tool for the selling homes, especially in this day. We have confidence that Lisa can sell any home.

Lisa sold our home in just a few months. We had never expected it to be sold that quickly in today's economy. Not only did we love Lisa's professionalism and her genuine personality, we believe the money she invests in her advertising for homes is a huge marketing tool for the selling homes, especially in this day. We have confidence that Lisa can sell any home.

Lisa sold our home in just a few months. We had never expected it to be sold that quickly in today's economy. Not only did we love Lisa's professionalism and her genuine personality, we believe the money she invests in her advertising for homes is a huge marketing tool for the selling homes, especially in this day. We have confidence that Lisa can sell any home.