Maureen is exactly what you don't want a broker to be. I found her very willing to "break" many real estate rules. For example, she didn't convey the seller's counter offers because she didn't think I, the buyer would entertain it. This is clearly not her decision to make. Not too mention she doesn't even know me. She repeatedly used puffery (promotional statements and claims that express subjective rather than objective views) to influence my decision. On several ocassions she told me what price, below asking her seller would accept. She justified this jokingly by saying, "I hope this room isn't being recorded". She placed several ads for the listing; many reflected old asking prices, including her own web site. Thus, hurting the seller's ability to sell. She unethically withheld information regarding repairs she knew would influence the sale. She informed her sellers to set their asking price using comps that were 2 years old vs. those from the recent quarter. Her company is very slow in returning the in earnest money I deposited because I supposedly offender her. There is no legal basis for this. Avoid Maureen like the plaque.

When we went to look at a property she disclosed to us the price the seller would be willing to go down to ($14,000 less than listed). Also when placing offer was extremely unprofessional in not returning phone calls; only time she returned them was to try and get more money out of us. We gave a final offer and never heard back from her; guess we are supposed to assume our offer was not accepted.

I have known Roberta for many years but this was my first experience as her client. She was simply excellent. Her knowledge of the marketplace was on target - she sold our house within three weeks of listing it. She was very professional in all her dealings with us, and maintained a calm demeanor throughout - despite our lack of same at times. Roberta made it a pretty painless process to sell our home of nearly 18 years, Her advice was sound and her follow through was reliable and thorough. I cannot recommend her highly enough and trust you will recognize her as an outstanding real estate professional.

Sanford Lui is the greatest!!!!! As a first time home buyer I recommed Sanford highly!!!!

Excellent!!!

Mary is one of the two or three best residential agents I have worked with. I have represented clients whom she represented, and I personally have been a client in both purchase and sale transactions. She knows the market, she crunches the numbers and she takes care of the details. She is attentive, she doesn't waste a client's time, and her advice is practical. She is now at William Raveis, and can be reached at 617-935-9290. I highly recommend her.

I want to thank you formally for your invaluable and expert help in my recent sale of 69 Halifax Street. From start to finish (which was exceptionally quick, thanks to you), you were there with information, with understanding of my needs to those of others, and with an unusually skilled ability to communicate clearly and warmly with people. I have dealt with many realtors in my day and I found you uncommonly gifted in all these areas, so necessary to a successful and relatively painless house sale. Thank you, thank you, thank you. I deeply appreciate your competence, your professionalism, your perceptivity and your solid people skills.

We cannot thank you enough for all of your ****istance this weekend. You were wonderful about adjusting your schedule to accommodate the time line that worked best for us and the need to allow time for negotiations before Sunday evening. While viewing each listing, your knowledge and expertise was clearly evident as you pointed out the pros & cons of each property, and it was comforting to have you there as we tried to narrow down a decision about which condo suited our needs best. After finding a condo we loved, you did an incredible job of helping us to present a strong offer and informing us of all the fine points and important details to be considered. In short, you have been a tremendous advocate this weekend. We are especially grateful. Thank you!

Roberta helped me find my first condo. I was very happy with her professionalism and integrity. When I had to sell my condo, I went back to Roberta. In a down market with some properties lingering for multiple months, she helped me sell it in less than five weeks very close to my initial price. If I buy real estate again in the Boston area, I will use Roberta.