Terrible
The personnel at Sierra Shadows Realty are very difficult to get in contact with and never prompt. To say that the staff is incredibly unprofessional is an understatement. Kathy, the property manager, does not seem to care about tenants and is rude. Her daughter KD answers the phone and is unbelievably rude and unprofessional. The office is appallingly messy and needs to be inspected. I would not recommend that anyone use this company.
Best Property Manager / Realtor I had in 15 years
Kathy took over management of my rental property in Sierra Vista after I had several disappointing managers. She turned the rental into a real profit maker - obtaining a 60% increase on rental income in a 2 - 3 year period. She worked well with my desires towards tenants. She is a no-nonsense property manager who works for the owner - and has no qualms with pursuing a renter who does damage or refuses to pay, even with her own family. When I needed to sell the rental home in a quick sale due to medical issues - she negotiated that very satisfactorily in a buyer's market. I would strongly recommend and urge them to use her to my mother, my daughters, (i.e., family) as well as to friends and acquaintances. It would be hard put, in my opinion to find a better realtor. I look forward to future business with her.