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Image of Justin Lombard, e-PRO, ABR, MBA

Justin Lombard, e-PRO, ABR, MBA Phoenician Properties

Scottsdale, AZ 85250

Justin A. Lombard, e-PRO, ABR, MBA is the Team Leader of the award-winning Casa Crew at Phoenician Properties Realty. The Casa Crew promotes integrity, market knowledge, professionalism in real estate. Visit Justin and his team at their website www.Trust-in-Justin.com or by email at Justin@Trust-in-Justin.com.

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Show Interview

What year did you become a real estate agent?
2004
How many years have you been in Real Estate?
20
What is the average home price in your market?
$228,000
Are there any new developments or trends in your area?
The entry-level market segment (sub-$200k) is ROCKIN'!! Foreclosure activity is resulting in very rapid inventory turnover and bidding wars have become commonplace.
Why do you enjoy being a real estate agent?
I enjoy the challenge of building a business that stands out among tens of thousands of competing Realtors in my marketplace. My 'client's-first' business model is, by my clients' accounts, unique in the industry. Our team Mission Statement is: 'Redefining the residential real estate industry through integrity, market knowledge, and professionalism.' Achieving the loft goal of our Mission Statement results in satisfied clients, repeat business, and a solid reputation in the industry. These are the things that I most enjoy about being a Realtor.
What is the most challenging issue you face as a Real Estate Professional?
The most challenging issue I face as a Realtor is following a sound, steady business model in the face of fast-changing market conditions. It can be tempting to chase the 'quick money' as market conditions shift to extremes, such as pursuing the listing of foreclosures or short sales, or marketing myself as a 'loan modification specialist,' as many others do. My business model is steady and stable. I focus on representing home buyers and sellers to the best of my abilities. Buyer's market, seller's market, or balanced market, you can count on the Casa Crew for professional, stand-out representation.
Tell us one of your client success stories or an interesting moment in your profession.
One of my favorite sales was actually a very sad situation that ended up working out very well for the seller. A very nice older lady who lived in the Midwest had purchased a home for relatives here in Phoenix to live rent-free. The lady was not well-off to begin with, so I really admired the sacrifice she made for her family. Unfortunately, her family members didn't appreciate her generosity. They left her with a house that was entirely neglected. Leaks, broken appliances, dirty, worn carpeting, peeling paint, waist-high weeds in the yard, broken air conditioner, and many, many unpaid utility bills. The house was not only in horrendous condition, but it backed up to a very busy street and was right across the street from an elementary school. The home lacked any of the traditional demand qualities that a typical buyer would look for. I was truly convinced that I'd never sell the house, though I felt so bad for the owner that I knew I had to try. Well, the homeowner was truly blessed. Within a week we received a very fair offer on the property and, after a challenging escrow that included a roof collapse due to a rain storm, we successfully closed escrow and the owner pocketed some nice equity that, at least in part, compensated her for her generosity.
What is your best characteristic?
My complete focus on client advocacy is my strength. That focus results in clear, honest, and continuous communication and delivery on every commitment I make. Whether it's a $50,000 condo or a $2M estate, every client receives the same level of service and ardent advocacy. It's something I pride myself on.
Who or what inspires you the most?
I'm most inspired by the desire to exceed my clients' expectations...to re-define their perceptions of what to expect from a real estate agent. In a market that is crowded with people who are licensed to sell real estate, only a handful can truly stand out. My goal is to separate myself from my competition so far and so well that every client and potential client that I meet would unquestionably "Trust in Justin" when it came time to buy or sell a property.
What is the best advice you ever received?
The best advice I received was to be true to myself. Part of that, for me, meant finding my professional calling. Many times, early in my career, I had thought about working professionally in real estate. However, it seemed that everyone I spoke with discouraged me from doing so. "It's too competitive!" Or, "The hours are terrible!" Or, "Everyone dreads Realtors!" Only when I realized that I had the skills and the desire to compete, and the positive, genuine attitude to change perceptions, did I decide to jump in head first. And I have loved my work ever since!
If you could live anywhere in the world, where would it be?
I was born in Hawaii, and I hope someday to spend a good part of the year in the islands. The 'aloha' lifestyle and casual, comfortable way of life, surrounded by stunning beauty...what could be better?

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List of Designations

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Customer Reviews

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Review Title Chad & Emileigh Vincent bought a previous house with Justin and would recommend them to other home buyers.

We couldn’t be happier with the amazing service we received when buying our new home. Other realtors we worked with were terrible; you guys were fabulous! Justin is prompt, professional and patient. He was dependable, courteous and always returned our calls. We really appreciated the honesty Justin always gave us. Thank you Justin & the Casa Crew!

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Review Title Eric Tromposch & Karen Smith bought a previous house with Justin and would recommend them to other home buyers.

The quality of service was top-notch & we would have no hesitation in recommending Justin to anyone. You truly get the sense that Justin is trust worthy & had our best interest at heart. He went above and beyond what we expected and we can’t think of a single thing more he could have done to help us find the home of our dreams! You do it all!

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Review Title Lori Bradley bought a previous house with Justin and would recommend them to other home buyers.

Our overall experience with Justin & the Casa Crew was excellent! The most valuable element of Justin’s service was his honesty and integrity; we never felt pressured into making a decision. We enjoyed our home buying experience with Justin and would recommend him without any reserve.

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Review Title HP bought a previous house with Justin and would recommend them to other home buyers.

My experience with Justin was excellent and I would recommend him to anybody looking for an agent. He has a very good understanding of the local areas and the market conditions. I was in the market for a low end condo for rental, which meant the commission would have been pretty low. Justin, however, gave this as much importance as I did and spent significant time and effort on the search. It was always easy to get an appointment with him to view the properties and on several occasions he went to the properties by himself and sent me photos by email. He never pushed me to make a decision and that is something rare in real estate agents. His website with search results is very good with more information on properties than I have seen anywhere else. It includes the standard MLS listing details, photos of the property, map, tax details and past sales.

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Review Title Les Bush bought a previous house with Justin and would recommend them to other home buyers.

I have worked with many Realtors over the 30 years in my law practice and Justin is the very best! We were impressed with his prompt attention & intuition on exactly what we wanted. Throughout the process of purchasing of our new built home, we received the very best professional care making every aspect of our experience with Justin superb.

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Review Title Betty and Bob Ford bought a previous house with Justin and would recommend them to other home buyers.

Justin has impeccable values and integrity. The professionalism and incredible effort he put into selling our home during this tough real estate market far exceeded our expectations. His service went above and beyond, always following-up and keeping a positive attitude along with a sense of urgency to get our condo sold! Our overall experience was excellent! We will use Justin next time we buy or sell, and will refer him to everyone we know! Betty & Bob Ford

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Review Title Clarke sold a previous house with Justin and would recommend them to other home sellers.

My husband and I can't say enough about Justin and The Casa Crew. Justin was there from the beginning and handled every single aspect of our sale perfectly. His professionalism and ability to handle issues quickly was a blessing. Anytime we needed anything Justin was right there with the answer or suggestion. I give the credit to Justin for handling all of the important details of our sale.

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Review Title Mr & Mrs B Llewellyn bought a previous house with Justin and would recommend them to other home buyers.

Justin's expertise, professionalism and credibility is the reason we listed our home with him. Our overall experience with Justin & the Casa Crew's was excellent and there is nothing they could have done better. Thanks to all the Casa Crew!

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Review Title Andrew Matusak bought a previous house with Justin and would recommend them to other home buyers.

The most valuable element of the Casa Crew's service was their dedication. Justin did an EXCELLENT job! My overall experience in selling my home with Trust in Justin & the Casa Crew was Excellent.

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Review Title B. Morris bought a previous house with Justin and would recommend them to other home buyers.

I've been intrigued in Scottsdale real estate & searched on many sites but by far his site is the best I've found. Very informative information & easy to navigate. I plan to make a trip down to Phoenix here soon and without hesitation will contact Justin & his team!

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Review Title Shirley & Jon - Canadians bought a previous house with Justin and would recommend them to other home buyers.

We first met Justin on the internet. We were looking for a winter home in the Phoenix area so I had realtors from Phoenix sending me listings, however, Justin is the only one that sent listings in our price range and including our wish list. We flew to AZ last October where Justin picked us from the hotel every morning for a week, drove us from one end of the valley to the other.. After finally deciding on the patio home that suited us-we put in our offer- unfortunately we had to leave before the offer could be presented- he e-mailed us every day telling us what was was happening, answering all our questions and smoothing over a few "hiccups". The deal went through and we took possession the lst of this year. Justin is a very unpretentious individual who can talk on any subject … he cares a lot about the wishes of his clients and is a true professional at all times. We not only met a dedicated realtor but a dedicated family man, we hope to stay friends for a very long time.

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Review Title Michael & KellyAnn Laffey bought a previous house with Justin and would recommend them to other home buyers.

Justin's consummate professionalism is in a class by itself but it was his personal touch that gave us reassurance and encouragement throughout several transactions. To us, "Trust-in-Justin" is more than a slogan, it's a promise he keeps every day.

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Review Title James bought a previous house with Justin and would recommend them to other home buyers.

I've purchased several AZ investment properties over the years. Justin's research is thorough; he provides no fuss details and straight forward facts. Not only do I completely trust his judgment, I've come to depend on it. Justin & the Casa Crew Team provides top notch service!

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Review Title Tom Knubel bought a previous house with Justin and would recommend them to other home buyers.

I have purchased many properties over the years from many realtors and none have been as hard working and helpful as Justin. Keep up the good work!

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Review Title Corina bought a previous house with Justin and would recommend them to other home buyers.

The most valuable element of Justin's excellent comprehensive service is that it's delivered in a personalized manner. From my perspective, Justin does it all and does it well! I highly recommend Justin and the the Casa Crew.

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Review Title Bryan & Melissa bought a previous house with Justin and would recommend them to other home buyers.

Justin made us feel like we were his only clients! We were first time home buyers and couldn't have been more pleased with Justin's commitment to help us find exacly what we were looking for. Thanks so much!

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Review Title A. Robbins bought a previous house with Justin and would recommend them to other home buyers.

We closed escrow with Justin representing our family. We interviewed Justin and he made a wonderful presentation of marketing idea's and effort he was going to put forth on our behalf. Let me tell you Justin Lombard is the Professionals Professional!!!! He created wonderful marketing for our home, excellent web exposure, open houses, and complete follow up. In a tough Real Estate market, Justin sold our home in less than 45 day's. Justin also was in complete communication with our family during the marketing phase as well as the escrow phase of our sale. It is a pleasure for me to recommend the services of Justin. I wish Justin & the Casa crew continued success.

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Review Title Paul Bryans bought a previous house with Justin and would recommend them to other home buyers.

Being buyers from out of the country, Justin and the Casa Crew's knowledge was definitely tested and they passed with flying colours. Very friendly & helpful. We can't think of any way they could have made themselves more valuable. Justin & his staff are truly the best agents we have ever used. We would not hesitate to recommend Justin and the rest of the Casa Crew to anyone buying or selling.

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Review Title the Huang's bought a previous house with Justin and would recommend them to other home buyers.

From day one Justin made us feel like we were his #1 priority. It is definitely a buyer's market, yet he was able to get us "market value". His dedication, knowledge of the real estate market and proactiveness was great. We look forward to enlisting his services in future real estate endeavors.

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Review Title Mr & Mrs Henry bought a previous house with Justin and would recommend them to other home buyers.

Justin's website www.Trust-in-Justin.com is the most valuable element of the Casa Crew's services. Our experice with Justin was the best we've ever had in all of our real estate dealings. Justin's service was superior!

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Review Title Edith bought a previous house with Justin and would recommend them to other home buyers.

Even in these difficult times, Justin made everything so easy!

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Review Title Shawn bought a previous house with Justin and would recommend them to other home buyers.

I could not have done this without Justin. I will refer him to anyone who needs an "awesome" Realtor! - Shawn

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Review Title The Mitchells sold a previous house with Justin and would recommend them to other home sellers.

The results of Justin’s research and marketing skills really paid off for us. Justin’s willingness to take care of all the details, no matter how small, gave us greater comfort. We really could "Trust in Justin". We have bought and sold several homes over the years using the services of Realtors each time. We can honestly say that he was the best of the best. You set the standard!

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Sale Activity

Homes Sold (75)

    • 1 37th Way
      Phoenix, AZ 85050
      Dec 08 $775k
    • 2 Balsam Drive
      Chandler, AZ 85248
      May 08 $370k
    • 3 24th Way
      Phoenix, AZ 85016
      Aug 08 $370k
    • 4 Ludlow Drive
      Phoenix, AZ 85032
      Jan 09 $270k
    • 5 16th Lane
      Phoenix, AZ 85085
      Jun 08 $350k
    • 6 Joedad Terrace
      Peoria, AZ 85382
      Sep 08 $290k
    • 7 Eagle Crest Drive
      Mesa, AZ 85207
      Jan 09 $418k
    • 8 Evergreen Rd
      Tempe, AZ 85282
      Apr 08 $222k
    • 9 Morrow Drive
      Glendale, AZ 85308
      Apr 08 $195k
    • 10 Via Montoya Drive
      Peoria, AZ 85383
      Oct 08 $193k
    • 11 35th Drive
      Phoenix, AZ 85041
      Jul 08 $155k
    • 12 Red Sand Way
      Queen Creek, AZ 85243
      Nov 08 $147k
    • 13 Carmen Drive
      Surprise, AZ 85243
      May 08 $143k
    • 14 14th Drive
      Phoenix, AZ 85045
      Mar 09 $383k
    • 15 14th Drive
      Phoenix, AZ 85045
      Mar 09 $383k
    • 16 Mantle Court
      Anthem, AZ 85086
      May 08 $186k
    • 17 Desert Vista Rd
      Scottsdale, AZ 85255
      Dec 06 $490k
    • 18 47th Ave
      Glendale, AZ 85301
      Feb 08 $135k
    • 19 Evans Drive
      Glendale, AZ 85306
      Oct 05 $173k
    • 20 Winchcomb Drive
      Glendale, AZ 85306
      May 05 $160k
    • 21 Arrowhead Clubhouse Dr
      Glendale, AZ 85308
      Feb 05 $165k
    • 22 26th Place
      Phoenix, AZ 85032
      Nov 06 $484k
    • 23 5th Drive
      Phoenix, AZ 85013
      Dec 06 $330k
    • 24 9th Street
      Tempe, AZ 85281
      Apr 08 $225k
    • 25 Olive Avenue
      Peoria, AZ 85345
      Aug 06 $173k
    • 26 Alex Avenue
      Peoria, AZ 85382
      Mar 09 $241k
    • 27 Pima Street
      Phoenix, AZ 84053
      Sep 06 $225k
    • 28 W Mohave Street
      Phoenix, AZ 85043
      Jul 06 $231k
    • 29 Geronimo Place
      Chandler, AZ 85224
      Jun 06 $340k
    • 30 N 86th Drive
      Peoria, AZ 85381
      Sep 07 $205k
    • 31 E Coronado Road
      Phoenix, AZ 85006
      Aug 07 $224k
    • 32 Gelding Drive
      Glendale, AZ 85306
      Aug 07 $200k
    • 33 26th Place
      Phoenix, AZ 85032
      Oct 06 $484k
    • 34 W Charleston Avenue
      Peoria, AZ 85382
      Mar 07 $277k
    • 35 Mirandesa Dr
      Queen Creek, AZ 85243
      Mar 07 $250k
    • 36 MIRANDESA DR
      Queen Creek, AZ 85243
      Mar 07 $250k
    • 37 Elm Street
      Phoenix, AZ 85015
      May 09 $200k
    • 38 22nd Street
      Phoenix, AZ 85016
      Jun 10 $100k
    • 39 Big Oak Drive
      Phoenix, AZ 85085
      May 10 $227k
    • 40 Willetta Street
      Phoenix, AZ 85003
      Jun 09 $280k
    • 41 Larkspur Drive
      Scottsdale, AZ 85254
      Jun 09 $300k
    • 42 Arrowhead Clubhouse Dr
      Glendale, AZ 85308
      Aug 05 $230k
    • 43 5th Ave
      Phoenix, AK 85023
      Feb 05 $250k
    • 44 5th Ave
      Phoenix, AZ 85023
      Feb 05 $250k
    • 45 Alex Ave
      Peoria, AZ 85382
      May 09 $24k
    • 46 Mercer Lane
      Phoenix, AZ
      Jul 09 $28k
    • 47 Minnezona Ave
      Phoenix, AZ 85016
      Aug 09 $32k
    • 48 2237 E Mercer Lane
      Phoenix, AZ 85028
      Sep 09 $280k
    • 49 Arrowhead Clubhouse Drive
      Glendale, AZ
      Sep 09 $12k
    • 50 Winchcomb Drive
      Glendale, AZ
      Sep 09 $22k
    • 51 W Via Montoya Drive
      Peoria, AZ
      Oct 05 $240k
    • 52 Beck Lane
      Phoenix, AZ, AK 85022
      Oct 09 $123k
    • 53 129th Glen
      Peoria, AZ 85383
      Nov 09 $323k
    • 54 3031 N Civic Center
      Scottsdale, AZ 85251
      Dec 09 $106k
    • 55 36424 N 7th Ave
      Phoenix, AZ 85086
      Jan 10 $122k
    • 56 14421 W Redfield Rd
      Surprise, AZ 85379
      Jan 10 $121k
    • 57 Redfield Rd
      Surprise, AZ 85379
      Jan 10 $121k
    • 58 911 E Camelback Rd
      Phoenix, AZ 85014
      Jan 10 $85k
    • 59 17th Place
      Phoenix, AZ 85022
      Dec 09 $10k
    • 60 3236 Chandler Blvd
      Phoenix, AZ 85048
      Aug 09 $80k
    • 61 19777 N 76th St
      Scottsdale, AZ 85252
      Jan 10 $155k
    • 62 Redfield Rd
      Surprise, AZ 85379
      Jan 10 $15k
    • 63 Redfield Rd
      Surprise, AZ 85379
      Jan 10 $15k
    • 64 12915 W Lone Tree Trail
      Peoria, AZ 85383
      Feb 10 $253k
    • 65 Arrowhead Clubhouse Dr
      Glendale, AZ 85310
      Mar 10 $12k
    • 66 Evans Drive
      Glendale, AZ 85306
      Mar 10 $11k
    • 67 1256 E Grovers Ave
      Phoenix, AZ 85022
      Mar 10 $215k
    • 68 7445 E Eagle Crest Dr
      Mesa, AZ 85207
      Apr 10 $272k
    • 69 Dreyfus Ave
      Scottsdale, AZ 85260
      Jun 05 $775k
    • 70 172nd Lane
      Goodyear, AZ 85338
      May 05 $259k
    • 71 4644 N 22nd St
      Phoenix, AZ 85016
      Jun 10 $100k
    • 72 909 E Camelback Rd
      Phoenix, AZ 85014
      Jun 10 $76k
    • 73 Dove Wing Way
      Peoria, AZ 85383
      Jul 10 $295k
    • 74 18139 W Smokey Dr
      Surprise, AZ 85388
      Jul 10 $150k
    • 75 1080 Cambridge Street
      Chandler, AZ 85225
      Jun 07 $275k