Lori misrepresents tenants

My wife and I found a home that was stunning, and a bit too good to be true for the features that were apart of it. We were extremely excited about the possibility of living there and as a result our landlord was willing to take a 2 week notice. The owner of the home trusted Lori at Liberty to give an honest assessment of us as tenants. Lori took 2 overall positive reviews from our current and previous landlord and completely misrepresented us to the owner...enough to fully turn them off from renting to us. We had contacted both landlords and they were shocked that their statements resulted in a denial, and called Liberty immediately to clarify things. Lori had communicated that we must have damaged our previous apartment (speculation) because we had not gotten back our full deposit. In fact the form sent in to Liberty stated that we did not get a deposit back because our original deposit was waived on approved credit! Lori can get very angry after a few phone calls.