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photo of Justin Lombard, e-PRO, ABR, MBA
Justin Lombard, e-PRO, ABR, MBA
Stone House Realty of Arizona

Justin A. Lombard, e-PRO, ABR, MBA is the Designated Broker and Owner of Stone House Realty of Arizona. Justin and his team, The Casa Crew, promote integrity, market knowledge, professionalism in real estate. Visit Justin and his team at their website: www.Trust-in-Justin.com or by email at Justin@Trust-in-Justin.com.

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Customer Reviews

Sold or bought with Justin Lombard, e-PRO, ABR, MBA? Add Review

We’ve been enjoying our fabulous new home in Mesa!

Justin thanks so much for everything! We've been enjoying our fabulous new home in Mesa! We and all our friends love it! Your dedication and commitment to find us the perfect home along with your honesty, total integrity and no pressure sales is one of the most valuable elements of your service. You are heads above any other Realtor that I know and/or have dealt with and we know a lot! We have and will continue to pass your name onto many of our friends and associates. -Diane

This review has been confirmed by the reviewer





Pleased with the value of service

Justin is great! I not only found a good Realtor, but a good friend. He is very patient and I was very pleased with the value of service he provides.






Justin made buying and selling in the US much less

Justin's professionalism is outstanding! He was there from start to finish, answering all questions and giving prompt service. I would like Realtors in Canada to take lessons from Justin. I can't tell you enough what a pleasure it was to work with Justin and Crew. Justin is a very genuine person, a very intelligent person and knowledgeable in his field. Justin made buying and selling in the US much less confusing!






Justin completely understands the market and the process! He always kept our interests at heart. He quickly developed credibility and trust by letting us know what to expect and by always keeping his word, whether it was a critical element or a small detail. Justin is not only very professional but, he has a rare combination of knowledge, understanding and outstanding communication skills. While Justin did a great job helping us make choices while we were in Phoenix, he also did a lot of preparation before we arrived, and then each day while we visited. The after sales service Justin and Arlene delivered has been extraordinary. Justin and Arlene made it a great experience. Bravo!






Dependable, courteous and always returned our call

We couldn’t be happier with the amazing service we received when buying our new home. Other realtors we worked with were terrible; you guys were fabulous! Justin is prompt, professional and patient. He was dependable, courteous and always returned our calls. We really appreciated the honesty Justin always gave us. Thank you Justin & the Casa Crew!

This review has been confirmed by the reviewer





Our best interest at heart

The quality of service was top-notch & we would have no hesitation in recommending Justin to anyone. You truly get the sense that Justin is trust worthy & had our best interest at heart. He went above and beyond what we expected and we can’t think of a single thing more he could have done to help us find the home of our dreams! You do it all!

This review has been confirmed by the reviewer





Honesty and integrity!

Our overall experience with Justin & the Casa Crew was excellent! The most valuable element of Justin’s service was his honesty and integrity; we never felt pressured into making a decision. We enjoyed our home buying experience with Justin and would recommend him without any reserve.

This review has been confirmed by the reviewer





Excellent experience working with Justin

My experience with Justin was excellent and I would recommend him to anybody looking for an agent. He has a very good understanding of the local areas and the market conditions. I was in the market for a low end condo for rental, which meant the commission would have been pretty low. Justin, however, gave this as much importance as I did and spent significant time and effort on the search. It was always easy to get an appointment with him to view the properties and on several occasions he went to the properties by himself and sent me photos by email. He never pushed me to make a decision and that is something rare in real estate agents. His website with search results is very good with more information on properties than I have seen anywhere else. It includes the standard MLS listing details, photos of the property, map, tax details and past sales.

This review has been confirmed by the reviewer





Justin is the best!

I have worked with many Realtors over the 30 years in my law practice and Justin is the very best! We were impressed with his prompt attention & intuition on exactly what we wanted. Throughout the process of purchasing of our new built home, we received the very best professional care making every aspect of our experience with Justin superb.

This review has been confirmed by the reviewer





Justin has impeccable values and integrity.

Justin has impeccable values and integrity. The professionalism and incredible effort he put into selling our home during this tough real estate market far exceeded our expectations. His service went above and beyond, always following-up and keeping a positive attitude along with a sense of urgency to get our condo sold! Our overall experience was excellent! We will use Justin next time we buy or sell, and will refer him to everyone we know! Betty & Bob Ford

This review has been confirmed by the reviewer





Can't say enough about Justin and The Casa Crew

My husband and I can't say enough about Justin and The Casa Crew. Justin was there from the beginning and handled every single aspect of our sale perfectly. His professionalism and ability to handle issues quickly was a blessing. Anytime we needed anything Justin was right there with the answer or suggestion. I give the credit to Justin for handling all of the important details of our sale.






Thanks to all the Casa Crew!

Justin's expertise, professionalism and credibility is the reason we listed our home with him. Our overall experience with Justin & the Casa Crew's was excellent and there is nothing they could have done better. Thanks to all the Casa Crew!

This review has been confirmed by the reviewer





Justin & the Casa Crew's Dedication!

The most valuable element of the Casa Crew's service was their dedication. Justin did an EXCELLENT job! My overall experience in selling my home with Trust in Justin & the Casa Crew was Excellent.

This review has been confirmed by the reviewer





loved your website

I've been intrigued in Scottsdale real estate & searched on many sites but by far his site is the best I've found. Very informative information & easy to navigate. I plan to make a trip down to Phoenix here soon and without hesitation will contact Justin & his team!






A dedicated realtor...a dedicated family man

We first met Justin on the internet. We were looking for a winter home in the Phoenix area so I had realtors from Phoenix sending me listings, however, Justin is the only one that sent listings in our price range and including our wish list. We flew to AZ last October where Justin picked us from the hotel every morning for a week, drove us from one end of the valley to the other.. After finally deciding on the patio home that suited us-we put in our offer- unfortunately we had to leave before the offer could be presented- he e-mailed us every day telling us what was was happening, answering all our questions and smoothing over a few "hiccups". The deal went through and we took possession the lst of this year. Justin is a very unpretentious individual who can talk on any subject … he cares a lot about the wishes of his clients and is a true professional at all times. We not only met a dedicated realtor but a dedicated family man, we hope to stay friends for a very long time.

This review has been confirmed by the reviewer





"Trust-in-Justin" is more than a slogan, it's a pr

Justin's consummate professionalism is in a class by itself but it was his personal touch that gave us reassurance and encouragement throughout several transactions. To us, "Trust-in-Justin" is more than a slogan, it's a promise he keeps every day.

This review has been confirmed by the reviewer





purchased several investment properties

I've purchased several AZ investment properties over the years. Justin's research is thorough; he provides no fuss details and straight forward facts. Not only do I completely trust his judgment, I've come to depend on it. Justin & the Casa Crew Team provides top notch service!

This review has been confirmed by the reviewer





I've purchased many properties

I have purchased many properties over the years from many realtors and none have been as hard working and helpful as Justin. Keep up the good work!

This review has been confirmed by the reviewer





I highly recommend Justin & the Casa Crew

The most valuable element of Justin's excellent comprehensive service is that it's delivered in a personalized manner. From my perspective, Justin does it all and does it well! I highly recommend Justin and the the Casa Crew.

This review has been confirmed by the reviewer





Made us feel like we were his only clients

Justin made us feel like we were his only clients! We were first time home buyers and couldn't have been more pleased with Justin's commitment to help us find exacly what we were looking for. Thanks so much!

This review has been confirmed by the reviewer





Justin Lombard is the Professionals Professional!!

We closed escrow with Justin representing our family. We interviewed Justin and he made a wonderful presentation of marketing idea's and effort he was going to put forth on our behalf. Let me tell you Justin Lombard is the Professionals Professional!!!! He created wonderful marketing for our home, excellent web exposure, open houses, and complete follow up. In a tough Real Estate market, Justin sold our home in less than 45 day's. Justin also was in complete communication with our family during the marketing phase as well as the escrow phase of our sale. It is a pleasure for me to recommend the services of Justin. I wish Justin & the Casa crew continued success.

This review has been confirmed by the reviewer





Very friendly and helpful

Being buyers from out of the country, Justin and the Casa Crew's knowledge was definitely tested and they passed with flying colours. Very friendly & helpful. We can't think of any way they could have made themselves more valuable. Justin & his staff are truly the best agents we have ever used. We would not hesitate to recommend Justin and the rest of the Casa Crew to anyone buying or selling.

This review has been confirmed by the reviewer





Dedication & knowledge of the real estate market

From day one Justin made us feel like we were his #1 priority. It is definitely a buyer's market, yet he was able to get us "market value". His dedication, knowledge of the real estate market and proactiveness was great. We look forward to enlisting his services in future real estate endeavors.

This review has been confirmed by the reviewer





Dedicated, hard working & knowledgeable

Justin's website www.Trust-in-Justin.com is the most valuable element of the Casa Crew's services. Our experice with Justin was the best we've ever had in all of our real estate dealings. Justin's service was superior!

This review has been confirmed by the reviewer





Thanks a million

Even in these difficult times, Justin made everything so easy!

This review has been confirmed by the reviewer





Awesome Realtor!

I could not have done this without Justin. I will refer him to anyone who needs an "awesome" Realtor! - Shawn

This review has been confirmed by the reviewer





Outstanding Job!

The results of Justin’s research and marketing skills really paid off for us. Justin’s willingness to take care of all the details, no matter how small, gave us greater comfort. We really could "Trust in Justin". We have bought and sold several homes over the years using the services of Realtors each time. We can honestly say that he was the best of the best. You set the standard!






Interview

What year did you become a real estate agent?
2004
How many years have you been in Real Estate?
7
What is the average home price in your market?
$154,000
Why do you enjoy being a real estate agent?
I enjoy the challenge of building a business that stands out among tens of thousands of competing Realtors in my marketplace. My 'client's-first' business model is, by my clients' accounts, unique in the industry. Our team Mission Statement is: 'Redefining the residential real estate industry through integrity, market knowledge, and professionalism.' Achieving the loft goal of our Mission Statement results in satisfied clients, repeat business, and a solid reputation in the industry. These are the things that I most enjoy about being a Realtor.
What is the most challenging issue you face as a Real Estate Professional?
The most challenging issue I face as a Realtor is following a sound, steady business model in the face of fast-changing market conditions. It can be tempting to chase the 'quick money' as market conditions shift to extremes, such as pursuing the listing of foreclosures or short sales, or marketing myself as a 'loan modification specialist,' as many others do. My business model is steady and stable. I focus on representing home buyers and sellers to the best of my abilities. Buyer's market, seller's market, or balanced market, you can count on the Casa Crew for professional, stand-out representation.
Tell us one of your client success stories or an interesting moment in your profession.
One of my favorite sales was actually a very sad situation that ended up working out very well for the seller. A very nice older lady who lived in the Midwest had purchased a home for relatives here in Phoenix to live rent-free. The lady was not well-off to begin with, so I really admired the sacrifice she made for her family. Unfortunately, her family members didn't appreciate her generosity. They left her with a house that was entirely neglected. Leaks, broken appliances, dirty, worn carpeting, peeling paint, waist-high weeds in the yard, broken air conditioner, and many, many unpaid utility bills. The house was not only in horrendous condition, but it backed up to a very busy street and was right across the street from an elementary school. The home lacked any of the traditional demand qualities that a typical buyer would look for. I was truly convinced that I'd never sell the house, though I felt so bad for the owner that I knew I had to try. Well, the homeowner was truly blessed. Within a week we received a very fair offer on the property and, after a challenging escrow that included a roof collapse due to a rain storm, we successfully closed escrow and the owner pocketed some nice equity that, at least in part, compensated her for her generosity.
What is your best characteristic?
My complete focus on client advocacy is my strength. That focus results in clear, honest, and continuous communication and delivery on every commitment I make. Whether it's a $50,000 condo or a $2M estate, every client receives the same level of service and ardent advocacy. It's something I pride myself on.
Who or what inspires you the most?
I'm most inspired by the desire to exceed my clients' expectations...to re-define their perceptions of what to expect from a real estate agent. In a market that is crowded with people who are licensed to sell real estate, only a handful can truly stand out. My goal is to separate myself from my competition so far and so well that every client and potential client that I meet would unquestionably "Trust in Justin" when it came time to buy or sell a property.
What is the best advice you ever received?
The best advice I received was to be true to myself. Part of that, for me, meant finding my professional calling. Many times, early in my career, I had thought about working professionally in real estate. However, it seemed that everyone I spoke with discouraged me from doing so. "It's too competitive!" Or, "The hours are terrible!" Or, "Everyone dreads Realtors!" Only when I realized that I had the skills and the desire to compete, and the positive, genuine attitude to change perceptions, did I decide to jump in head first. And I have loved my work ever since!
If you could live anywhere in the world, where would it be?
I was born in Hawaii, and I hope someday to spend a good part of the year in the islands. The 'aloha' lifestyle and casual, comfortable way of life, surrounded by stunning beauty...what could be better?


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Justin Lombard, e-PRO, ABR, MBA is one of a number of Phoenix Realtors who works in the Phoenix, AZ office of the Stone House Realty of Arizona real estate brokerage.

What is Incredible Agents? Incredible Agents is a real estate agent search engine that helps you find a Phoenix Realtor. Phoenix Realtors are ranked by what and how many homes they have sold in the Phoenix area.